Shipping, returns & exchanges

Every creation is prepared with care in my atelier in the Netherlands.

Sanctuary Atelier ships worldwide within 48 hours (excluding weekends), using recyclable packaging.

You’ll receive a confirmation email once your order is on its way.

Estimated delivery times

🇳🇱 Netherlands: 1–3 days
🇪🇺 Europe: 3–7 days
🇬🇧 UK: 5–10 days
🌎 Rest of world: 7–20 days

Shipping costs

Netherlands €6.00 (free over €75)
Belgium & Luxembourg €8.00 (free over €99)
Europe €12.95 (free over €99)
UK €12.00 | Rest of world €18.50 (free over €149)

International orders outside of the EU may be subject to customs fees or import taxes, which are the responsibility of the buyer.

Returns

We are currently not accepting returns, only exchanges.

Please send an email to hello@sanctuaryatelier.com if you run into any issues, and we'll find a solution together.

Sale and custom items are final sale.