FAQ
1: About SANCTUARY ATELIER
What are natural dyes?
Natural dyes are pigments extracted from plants such as roots, bark, leaves, and flowers. Each colour is shaped by the material itself, as well as by season, soil, and process. Read all about them here!
Why do the colors look slightly different each time?
Natural dyeing is not a controlled, industrial process. Variations in plant material, water, and temperature mean that no two pieces will ever be identical. All plant dyes I use are generally lightfast, but your dyed piece may evolve over time, as nature does :)
Will the color fade?
Natural dyes can soften over time, especially with frequent washing or prolonged exposure to sunlight. When properly prepared and cared for, they hold well, but they are not static in the way synthetic dyes are.
2: CARE & USE
How should I wash naturally dyed textiles?
Wash gently in cold water with a mild, pH-neutral detergent. Avoid bleach and harsh chemicals. Air dry in the shade, out of direct sunlight to prevent fading.
Can I wash my items in the washing machine?
Yes, on a delicate, cold cycle, or up to 30°C. Placing the item in a laundry bag can help protect the fabric.
Can I dry them in direct sunlight?
It is best to dry in the shade. Strong, prolonged sunlight can gradually lighten natural dyes.
3: MATERIALS & SAFETY
Are natural dyes safe for my skin?
Natural dyes are generally well-tolerated, but sensitivity can vary from person to person. If you have highly reactive skin, it is best to test first.
Do you use any chemicals?
We use traditional mordants such as alum to help bind color to fiber. These are used in small, controlled amounts and are an essential part of making the colour last.
4: SOURCING & ETHICS
Where do your materials come from?
We work with plant materials sourced as locally and responsibly as possible, alongside carefully selected global sources when needed. For textiles, we only work with organic and ethically produced materials. Feel free to reach out when you have a question about a specific source of materials, we'd love to share more!
Is this an environmentally friendly process?
Natural dyeing has a lower environmental impact than synthetic dyeing, particularly in terms of water pollution. That said, we approach it with care and awareness rather than claiming it to be impact-free. If you have any questions or concerns, don't hesitate to reach out and have a chat with us!
5: ORDERS & PRODUCTS
Can I expect my item to look exactly like the photos?
Each piece is unique, and all one-of-a-kind items are exactly those photographed. For other custom work, photos give a close indication, but slight differences in tone and pattern are part of the process.
Do you offer custom work?
Yes! You can reach out via the contact page or hello@sanctuaryatelier.com for enquiries.